A clinical conversation, not a sales call.

What happens after you send the form

What you send is read by a member of the clinical team, not an automated scoring system. If your answers describe something that sounds medical rather than genetic — sudden diffuse shedding, round bald patches, an itchy or inflamed scalp — the reply you get will recommend a dermatologist instead of a surgical consultation, because operating on undiagnosed hair loss is how grafts get wasted.

If your answers describe pattern hair loss, the reply contains three things: a planning range in grafts, an honest read on whether this is the right year for surgery, and what an in-person assessment needs to measure before that range becomes a plan. None of it comes with an obligation, and no deposit is requested at this stage.

What an in-person assessment measures

Everything that turns an estimate into a plan happens in the room. It takes about forty-five minutes and produces numbers, not impressions.

• Donor density, measured with a densitometer in follicular units per square centimeter — the single figure that sets the ceiling on everything.
• The recipient area mapped in square centimeters, so the graft requirement becomes arithmetic rather than a guess.
• Trichoscopy of the top and back of the scalp, to see whether native hair is actively miniaturizing and how fast.
• Hair caliber and the contrast between hair and scalp, which decide how full a given density will look.
• Scalp laxity, previous surgery, scarring and any sign of active scalp disease.
• Standardized photographs from fixed angles, which become the baseline every future check-up is compared against.

Questions worth asking us

Take these to every clinic, including this one. The answers are more informative than anything in a brochure, and a practice worth having surgery with will answer all of them without turning the conversation to price.

• Who opens the channels and who places the grafts — the surgeon or technicians?
• How many patients does the clinic operate on per day?
• What did my donor density measure, in numbers?
• What are you not covering in this session, and why?
• What does the follow-up program actually consist of, and how long does it last?
• What happens if growth is weak at month twelve, and at what cost?

Things you may not want to hear, but we will tell you

A consultation that never produces bad news is not an assessment. These are the outcomes that come up regularly, and we would rather state them here than surprise you with them in the room: that your donor area cannot fund the area you want covered; that you need to stabilize medically before spending grafts; that you are young enough that the pattern has not yet declared itself; that the hairline you want is lower than it should be; or that what you describe needs a dermatologist, not a surgeon.

Each of these costs us a booking. Each of them also protects a donor area you cannot replace — the only non-renewable asset in this entire process. If you would rather be sold to than assessed, there are plenty of clinics that will do that.